Soft Skills Lab

Courses and consulting in business communication, management, negotiation and leadership. Over 13,000 graduates in 10 years.

13 000+
people trained in our approach
10 years
researching communication
15+ programs
in collaboration with HSE, Skolkovo and the Financial University
70%
of classes are practice
50+ companies
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Founders of Soft Skills Lab

Collectively, we have over 20 years of experience in team management, conflict resolution and negotiation. About 70% of it comes from working in IT companies of various sizes. We put this experience into a communication methodology, which we have tested on 13,000+ students.

Yuri Klimenko

  • Former CTO
  • Entrepreneur, crisis consultant and professional negotiator
  • Professor of 6 academic programs at HSE, the Financial University and Skolkovo
Channel about negotiations and conflicts
Message Yuri
Yuri Klimenko и Alexandra Klimenko

Alexandra Klimenko

  • CEO
  • Went from analyst and product manager in corporations (Deloitte, Uralsib) and startups to running her own business
  • 10 years of experience leading IT teams
  • Professor at HSE and Skolkovo
Connect with Alexandra
Connect on LinkedIn

What do we mean by conscious communication?

A deep understanding of the situation you and your counterpart are in — what exactly is happening, what outcome you want, and how to get there.

  1. 1

    Analysing the root causes of conflicts, not just reacting to their surface symptoms.

  2. 2

    Building a strategy to achieve the results you want in any interaction with other people.

  3. 3

    Moving away from templated thinking toward unique, effective ways of resolving conflicts and situations that fit you.

Our students always know what they say, when and why

Before training:

  • You're afraid to defend your interests
  • You miss many risks and opportunities
  • You negotiate on autopilot, not fully understanding what and why you're saying
I had to give a discount because the client said they'd go to a competitor otherwise!
AK
VE
But now the client isn't profitable for us…

After training:

  • You know how to protect your interests and your team
  • You close risks and don't miss chances to reach a deal
  • You understand what and why you're saying
VE
How did you manage to keep that client?
I noticed in time that the client was manipulating, surfaced the conflict, and we talked openly. Closed the deal with no discount!
AK

We don't give a scattered set of tricks — we give a whole system of communication

Effective communication isn't chance, a gift or intuition. It's a clearly structured system in which every element is connected to the rest.

How can you study with us?

Choose the format that suits you now — from a one-hour diagnostic to a seven-week flagship programme.

Flagship programme · 7 weeks

Conscious Communication

Master communication skills for the effective work of your team and company. Our own methodology with 70% practice.

Online via Zoom 7 weeks
Advanced level

Conscious Communication for C-level

A programme for leaders with extensive management experience and complex contexts.

Online via Zoom 5 weeks
Diagnostic · 1 hour

Communication skills assessment

One-on-one via Zoom
Applied intensive · 2 days

Intensive: Feedback

Online via Zoom
Level 2 · 5 weeks

Conscious Negotiations

A system of negotiation skills — from preparation to complex strategic ideas. Useful both at work and in life.

Online via Zoom 5 weeks
For teams of 5+

Corporate training

We'll build a programme around your business goals. Offline, online and hybrid formats.

How do we support you after training?

A community, regular practice and championships — so your skills don't go passive.

Continuing students' club

Every week we practise online with a trainer for 2–3 hours to deepen knowledge and keep skills sharp.

Text championship

We compete in writing and give each other feedback on conflicts and negotiations.

Online championship

We compete at an online event, win prizes and get feedback from trainers, community members and invited judges.

Community

We stay in touch through events, help solve your cases and share new school theory.

Corporate training

We'll design training around your business goals — offline, online and hybrid. Trusted by 50+ companies, with 10,000+ employees trained.

Follow us on LinkedIn

That's about it! If you still have questions, connect with us on LinkedIn and we'll get back to you.